CubieMart Digital Marketplace

Redeem a Roblox code

Roblox gift card codes are redeemed on the web while signed in — not inside the game.

Updated 2026-08-12

What a valid code looks like

A Roblox gift card code is a string of letters and digits. It is not the same as a promo code for a free item, which is entered on a different page.

Sign in as the player who should get the Robux. Robux cannot be moved between accounts once redeemed.

On the web

  1. 1

    Sign in at roblox.com as the player who should get the Robux

  2. 2

    Open the gift card redeem page from your account menu

  3. 3

    Type the code and select Redeem

  4. 4

    If you get Roblox Credit rather than Robux, spend it on the Robux purchase page

    Credit is a balance; Robux is the in-game currency. Some cards give one, some the other.

What the error means

MessageWhat it meansWho can fix it
This code has already been redeemedThe value is on an account. If it is not on yours, it was used before delivery.CubieMart — open a dispute
This code is not valid in your regionThe card was issued for a different country than your Roblox account.Only Roblox
Invalid codeA typo, or a promo code entered on the gift card page. Retype it by hand.You first, then CubieMart

When it is CubieMart's problem

  • A code that was already used, or a smaller amount than you paid for.
  • Open the order at /account/orders, choose Report a problem, attach the screenshot, then read /help/refunds.

Roblox's own help page

  • How to redeem and spend your gift card: https://en.help.roblox.com/hc/en-us/articles/115005566223-How-to-redeem-and-spend-your-Gift-Card

Related guides

Still stuck?

If this guide did not solve it, our support team can look at your specific order.

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