What can be refunded, what cannot, how to ask, and where the money goes.
Anything that was not delivered, or was delivered and does not work.
The honest cases: a redeemed code, and a correct delivery to details you typed wrong.
When a paid line is late, a Cancel & refund button appears on it and the money goes back to your wallet at once.
Report a problem opens a case on the order that the seller, you and our team can all see.
Into your CubieMart wallet, immediately, whichever way the refund was approved.
Reply on the same case with what was missed, or take it to Support.
If this guide did not solve it, our support team can look at your specific order.